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Abstract
The banking sector has undergone drastic changes in its modus operandi in the past decade due to the change in technological advancements. After demonetization and digitalization banking services are made more feasible with the aid of mobile applications. Design: The study is descriptive in nature. Findings: The study has analyzed that digital transactions are more convenient, easy to use, and is encrypted with security. The cons of this system are the savvy level of the users. Novelty of the study: Attempt has been made to identify the acceptance of the consumers with regard to the mobile applications as an alternate mode of banking services.