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Abstract

Consumer buying decision making is dynamic process which is not static in nature. Every individual contains different psychology and family and social structure. It is very difficult to predict and understand the behaviour of individual in dynamic environment. Therefore, the purpose of this research is to understand the consumer buying behaviour of jewellery. This research  has  conducted  in  Madurai region. A  structure questionnaire  has  developed  to  collect  the  responses  of  buyers  of  jewellery.  Nineteen statements have been included in questionnaire which is measured on five point likert scale. In this research, exploratory factor analysis technique is used to extract  the factors.  This research contributes four factors which can help to understand in decision making process of buyer of jewellery. These four  factors are  Perceived Quality, Promotion and  Payment Options, locality of Shop/Outlet and recommendations.

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