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Abstract

The profitability of financial institutions and the addition of convenience to the customers have
grown increasingly important to online banking. As the number of clients using online banking grows, the
number of criminals attacking online banking systems has become more desired. Financial institutions
must identify methods to protect their customers in order to ensure the security of their online bank
accounts. The unique aspect of security in the banking industry is that a bank's security position is not
solely dependent on the bank's guarantees. It also depends on the users ' awareness of the banking
channel and on the quality of the terminals. This paper explains why security violations occur, and how
customers and banks can participate to make it possible for hackers to access other networks. The aim of
this study is to identify different types of web banking security defects, resulting in losses for the financial
institutions and account holders. Security infringements are not just due to faults in banks; they are also
responsible for them by clients because customers are equally aware of safety.

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