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Abstract

Indian air transport is one of the fastest developing aviation sectors in the world. India is the third-largest civil aviation market in the world having a potential of becoming second-largest aviation market by 2020. Excellent passenger satisfaction is one of the greatest asset for an air business in today’s environment. Hence,the main objective of the study is to find out Passengers Perception and Satisfaction towards airlines industries. Purposive sampling technique is used for collecting questionnaire from 150 respondents in Coimbatore District. Percentage analysis, ANOVA, Chi square have been used for analysis. This study focuses to find out the passengers perception towards airline industries.

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