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Abstract

E-Banking is the product of different generations of electronic transactions. Since its inception, electronic banking or online banking has gone through different transitions. Automated teller machines (ATMs) were the first well-known machines to provide electronic access to customers where as in phone banking, users call their bank’s computer system on their ordinary phone and use the phone keypad to perform banking transactions. PC banking superseded phone banking and allowed users to interact with their bank by means of a computer with a dial-up modem connection to the phone network. Phone and PC banking entailed maintenance costs associated with keeping up to date with diverse modems and with avoiding prohibitively complex installation procedures. In this research article, researcher has exhibited e-banking services among banks in Chennai city.


 

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