Main Article Content
Abstract
Mobile payment is an alternative for cash, check, or credit cards. These technologies have enabled a broad range of new functionalities, supporting various mobile financial services, such as bill payment, account transfers, person to person transfers, proximity payments at the point of sale, remote payments to purchase goods and services, location-based services, mobile marketing, ticketing, discounts, or coupons, etc. In spite of all the benefits, the adoption or usage of mobile banking is at a lower phase due to threats and security issues. Fear of hacking on Customer personal information acts as a hindrance in usage on mobile banking applications the banking must take initiative by educating customers regarding various kinds of threat and security issues. Thus this study aims to identify the threat which hampers the customer in using mobile banking application.