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Abstract

The publication of Goleman’s best-selling book, emotional intelligence popularized the notion that emotions a domain of intelligence. Goleman argues that there are two brains, two mind, and two different kinds of intelligence: rational and emotional. His thesis is that the balance and management of emotions determines how intelligently a person acts and how successful he or she will be in life. In the organizational community, Goleman’s book created an interest in learning about emotions, the role they play at work, and how managers can better understand and manage employees. Salovey and Mayer first coined the term “Emotional Intelligence”. Their work is well structured, systematic, and scientifically anchored.

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