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Abstract
The Indian banking sector has brought significant changes in last decade in the form of Information Technology. It has provided an opportunity to banks for offering differentiated products and services to their customers by usingtechnology platforms. Banks, which were traditionally relying on branch‘to deliver services have now started offering their product and service through variety of innovative and technology based channels. Now a day’s clients can pay their all kind of bills, send or transfer money to various kind of multiple accounts, make deposits, withdrawals or payment with online checks, view history of transaction on their ongoing accounts, trade links and securities and all these activities can be done easily with the help of e-banking services.