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Abstract
Transformation of traditional Indian economy to the modern digital economy has led to the adoption of digital technology to ease the financial activities that contributes to the gross domestic product of the country which necessitated banking sector in India to undergo a structural change and adopt the new technology to provide better services to their customers. Consequently, as a part of financial inclusion program, to expand the digital banking services, the financial institutions concentrated on the population who are financially excluded, which resulted in accessing digital banking services and linking various e-wallets to the customers’ bank accounts. The present study is empirical in nature and applied mixed research approach. Analysis of data indicates that multipurpose financial transactions can be carried out easily and e-wallet services are accepted by the small scale vendors. Security provided by the service provider for safe financial transactions enhanced the usage of e-wallet.